What form of analytics would you use to suggest improvements in service delivery?

Prescriptive analytics is used to recommend actions that can be taken to improve service delivery based on data analysis. This form of analytics goes beyond simply understanding past events or diagnosing issues; it actively suggests specific strategies or interventions that can lead to better outcomes.

In the context of healthcare administration, prescriptive analytics can help decision-makers evaluate various scenarios to determine the most effective methods for enhancing patient care, optimizing resource utilization, and identifying opportunities for operational improvements. By analyzing data from various angles—such as patient flow, treatment effectiveness, and operational efficiency—prescriptive analytics provides actionable insights that support leadership in making informed decisions aimed at elevating service delivery to a higher standard.

Other options focus on different aspects of data analysis. Descriptive analytics provides insights into past performance, while diagnostic analytics identifies reasons behind certain outcomes. Operational analytics, on the other hand, typically deals with monitoring ongoing processes. While all forms of analytics play important roles in healthcare, prescriptive analytics is specifically designed for suggesting improvements.